Denver Moving Made Easy with FAQ Answers

Frequently Asked Questions
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Are moving companies registered?
Yes, the Federal Motor Carrier Safety Administration requires that companies who transport goods across state lines be registered with the U.S. Department of Transportation. You can check your moving company’s registration status and complaints by visiting the FMCSA website.
Once I've hired a moving company, what am I responsible for?
Arrange alternate transportation for hazardous items, and let your mover know right away if any of your move details change. Thoroughly read through moving company documents. Remember to be on site at the appointed pick-up and delivery times, and make payments promptly as detailed in your contract.
Do I really need an estimate?
Yes, there are many reasons you should get an estimate in person from your moving company. The most important reason, though, is that it’s the only way to get an accurate assessment of the amount and weight of your items to be moved and the associated costs.
What can I expect when the mover comes to my home to do an estimate?
Your mover will walk through each room of your house with you, identifying which items are to be packed, transported and unpacked by the company. The mover will also estimate the weight of the items involved, leading to a cost estimate.
What information must the moving company provide?
Your mover will give you a written cost estimate and the “Your Rights and Responsibilities” booklet. You should also receive information about handling the claims process, the mover’s arbitration program and the mover’s tariff.
How soon before I move should I call the movers?
While there’s no required time frame, it’s best to call your mover four to six weeks in advance of your move date. It’s never too early to call a mover, but also we’ll do our best to accommodate you with last-minute moves.
Can my possessions be stored temporarily?
Absolutely. We can make arrangements to store your items for a few days or a few months, depending on your need. There is usually an extra fee for storage.
How can I know that I can trust Pin To Pin Moving Company?
We’re proud of our track record of customer service, safety and quality. You can verify our federal licensing at the FMCSA website. You can also check our state licensing and complaint history at the Colorado Department of Regulatory Affairs.